Your Privacy Choices

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As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

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Frequently Asked Questions

Our products are either designed by KateKrochet or sourced from a variety of digital artists, fibre artists and chainmaille artists.

All artists are credited for their work, along with a link to the artists webpage/seller page.

The materials for our products are sourced both locally and globally, selecting only those of the highest quality.

Each product is either handmade or machine made on site. We do not dropship or purchase premade items to resell.

Each item is handmade and unique. Please keep in mind that as each item is handmade and not mass manufactured, creating each item can be a time consuming task.

When pricing items, there are several factors which are included; cost of the materials, difficulty level of creating the item, as well as the time taken to create the item. We ensure that creators are paid fairly for their work.

Each product description details the material/s used. Please check these descriptions carefully, to ensure avoiding any allergies

Some items will have custom attributes as per the item description.

If an item does not indicate custom attributes, then items are only available as shown. This is due to availability of materials, and time taken to create items.

Please keep in mind, that each item is handmade and can take a significant amount of time to create.

We are committed to reducing processing times, so we can get your item/s to you sooner.

If you don't mind the time it takes to create a unique item, especially for you, then please contact us with a description of your enquiry.

We will work quickly to ship your order as soon as possible. Manufacturing times for Custom Made or On Demand orders may vary, and be indicated in the product descriptions. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Once an item has been shipped, we are unable to refund your item for change of mind. If you have unintentionally purchased an item, please reach out to us via email within 1 Business Day to request a refund or exchange. Visit our Return and Refund policy for more information

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

If your country isn't listed as an option for shipping, please feel free to contact us for more information. It may just be an oversight and is not intentional.